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Welcome to Arctype
Quick Start Guide
Keyboard Shortcuts
Getting Started
Connecting to a Database
Creating and Running a Query
Filtering and Sorting Tables
Creating a Dashboard
Quick Find
FAQ
Troubleshooting
Send Feedback
Connections
PostgreSQL
MySQL
PlanetScale
Supported Databases
Edit or Remove Connection
Managing and Switching Data Sources
Managing Tables
View/Edit Table Schema
Creating a Table
Queries
Query History
Save Queries
Run/Cancel Queries
Using Saved Queries
Organizing Queries With Folders
Query Variables
Importing a CSV
SQL Assist and Autocomplete
Dashboards
Overview
Working with Tables
Working With Charts
Working with Components
Renaming a Dashboard
Dashboard Refresh Rate
Sharing
Share Your Workspace and Manage Permissions
Workspaces
Create and Share a Workspace
Edit/Delete a Workspace
Searching a Workspace
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Troubleshooting
What to do when things go wrong.
Here we will cover how to resolve the most common issues you might face while using Arctype:

Page Errors/Doesn't Load

Resolution:
  • Try to refresh the page by pressing shift + cmd/ctrl + R
  • Reach out to Arctype Support by selecting the Chat with Support option from the Help menu
  • You can also email us directly at [email protected]

Blank Workspace

On rare occasions, you may encounter a blank workspace or an error that does not clear. To resolve this you can delete the local state of the app in these ways on different platforms:
  • Mac rm -rf ~/Library/Application\ Support/arctype
  • Linux rm -rf ~/.config/Arctype
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Last modified 20d ago
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Contents
Page Errors/Doesn't Load
Blank Workspace