Troubleshooting
What to do when things go wrong.
Here we will cover how to resolve the most common issues you might face while using Arctype:

Page Errors/Doesn't Load

Resolution:
  • Try to refresh the page by pressing shift + cmd/ctrl + R
  • Reach out to Arctype Support by selecting the Chat with Support option from the Help menu
  • You can also email us directly at [email protected]

Blank Workspace

On rare occasions, you may encounter a blank workspace or an error that does not clear. To resolve this you can delete the local state of the app in these ways on different platforms:
  • Mac rm -rf ~/Library/Application\ Support/arctype
  • Linux rm -rf ~/.config/Arctype
Last modified 20d ago