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Welcome to Arctype
Quick Start Guide
Installation Instructions
Keyboard Shortcuts
Premium Team Workspaces
Getting Started
Connecting to a Database
Creating and Running a Query
Filtering and Sorting Tables
Creating a Dashboard
Adding Inputs to Dashboards
Quick Find
FAQ
Troubleshooting
Send Feedback
Connections
Supported Databases
PostgreSQL
SQLite
MySQL
PlanetScale
YugabyteDB
Edit or Remove Connection
Checking Connection Status
Managing and Switching Data Sources
Shared Connections
Managing Tables
Creating a Table
Importing a CSV
Editing Table Data Like a Spreadsheet
View/Edit Table Schema
Queries
Run/Cancel Queries
Filtering Query Results
Auto Format SQL Query
SQL Assist and Autocomplete
Save Queries
Using Saved Queries
Organizing Queries With Folders
Query Variables
Query History
Exporting Query Results
Dashboards
Overview
Working with Tables
Working With Charts
Working with Components
Linking Dashboard Components
Renaming a Dashboard
Dashboard Refresh Rate
Sharing
Sharing Queries and Dashboards
User management
Share Your Workspace and Manage Permissions
Cloud Syncing with Team Workspaces
Workspaces
Create and Share a Workspace
Add a Team Member to a Workspace
Edit/Delete a Workspace
Searching a Workspace
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Troubleshooting
What to do when things go wrong.
Here we will cover how to resolve the most common issues you might face while using Arctype. If you're still experiencing issues, you can contact support or join the Discord.

Page Errors/Doesn't Load

Resolution:
  • Try to refresh the page by pressing shift + cmd/ctrl + R
  • Reach out to Arctype Support by selecting the Chat with Support option from the Help menu
  • You can also email us directly at [email protected]

Blank Workspace

On rare occasions, you may encounter a blank workspace or an error that does not clear. To resolve this you can close the app and delete the local state in these ways on different platforms:
  • Mac. Open the Terminal and run rm -rf ~/Library/Application\ Support/arctype
  • Linux. Open the Terminal and run rm -rf ~/.config/Arctype
  • Windows. Open the Cmd prompt and run rmdir C:\Users\YOURUSERNAME\AppData\Roaming\Arctype /s /q
  • Web. Open the developer console by right clicking in the browser window, clicking Inspect, then selecting the Console tab. Once in the console tab, type localStorage.clear() in the prompt and press Enter.
After running this command reopen Arctype - or refresh if you are on the web - and sign back in.
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Last modified 4mo ago
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Outline
Page Errors/Doesn't Load
Blank Workspace